Our most frequently asked questions as well as the most important need to know.

We have carefully compiled this page. We have included all questions and important information in it.

That is why we ask you to read this FAQ first.
It is of course always possible that the answer to your question is not listed! Let’s connect then

FAQ

BOOK YOUR STAY!

NEED TO KNOW!

Where can I find availability?

Is the building eco friendly?

Where are the Aruba COCO apartments located?

How safe is the neighborhood/area of ​​Aruba Coco?

Can I come in at any time?

Prices vary on different platforms, how is this possible?

Can I get a discount?

Do I get a discount on my next booking?

Are long-term stays an option?

Can I park there?

Is there a possibility for electric charging of my car?

Is it suitable for disabled people?

Is there a swimming pool?

Can I bring my pet?

Is there a shop within walking distance?

Is there a restaurant within walking distance?

Distance from/to airport?

Is there a balcony/terrace?

Is there wifi?

How and when can I pay?

What are the check-in and check-out times?

Can I check in or out early?

Is there a Property Manager present/available?

How do I receive the key to the accommodation?

Are there beach chairs in the apartment for the beach?

Are beach towels available for the beach?

Is there a cool box available?

Is the complex and apartment child-friendly?

What is available for children?

Can a car rental be arranged for me?

Is it advisable to rent a car?

Is there a pick up and drop off service to and
from the AirPort?

What are the taxi costs to the accommodation?

Can I book a hotel service?

Is it wise to take out travel and/or cancellation insurance?

What if we miss something in the apartment or something breaks?

Can I have a party in or around the apartment/complex?

Can I receive visitors?

Is there a grill station at the pool for public use?

Will I receive more information about the apartment/complex/area after booking?

Where can I find the booking conditions and payment policy?

Where can I find the cancellation policy?

What do we do for the environment?

What inventory will I find in the apartment?

What additional costs can I expect and what
are they for?

Is cash accepted for rental payments?

Is smoking allowed in the apartment or on the premises?

What is the mains voltage?

What can be booked?

Communion rental and permanent residents
in the complex?

Injury